First thing you have to do is to Register – click the Join Us button and go through the registration process. You will need to submit a Proof of address and a Proof of ID (Passport). Once you are registered you will be able to enter the phone number and receive a confirmation SMS.
Your IIZIPAY account is a regular euro account.
Give the person that wants to send you funds your IBAN number. They can then make a SEPA Credit Transfer using your name and IBAN.
SEPA (Single Euro Payment Area) payment is a payment within Europe in euro currency.
IIZIPAY card holders can receive and make euro SEPA payments.
Everywhere you see the Mastercard logo, online or in a shop.
If you have used a debit or credit card before, you will know what to do, as the process is the same: give the cashier/ merchant your card or put the card into the terminal when requested and enter your 4 digit pin number. Please ensure you have sufficient funds in the account plus any applicable fees related to the transaction.
If you are using your card for an online purchase, you will have to enter your card information and some personal details, then follow the on-screen instructions.
You can withdraw funds from the IIZIPAY Prepaid Mastercard at over 2.6 million ATMs worldwide, where you see the Mastercard logo.
The IIZIPAY Prepaid Mastercard costs €0.99 per month. Any additional fees you can find in the pricing section on our website.
Our Spending limits are:
Our Loading limits are:
You can manage the IIZIPAY Prepaid Mastercard via the app, topping up the card via a bank transfer.
The following are needed:
For legal purposes we need to verify the information you provided at the application stage against your documentation.
It will take up to 6-12 working days to get your IIZIPAY Prepaid Mastercard delivered to your home address.
You can block your card within the app or call us at this number: +31 70 808 0140. If you cannot make a phone call, e-mail us on email@example.com and we will help you.
Yes. If you lose your card, you will need to pay the ‘Get the card’-fee again.
You can contact our customer support service in the app and we will send you a replacement.
There are two different PIN codes—your Confirmation PIN and your Card PIN.
Your Confirmation PIN (mobile app) is used to confirm all actions made within the app, such as transfers, password changes, etc. You set it up from the app when you register your smartphone for the first time.
You can change it from My Account > Credential settings > PIN > Change your PIN > OK
Your Card PIN is used to make withdrawals and pay in shops with your card. You get it over the phone once you receive your card by post.
You can get a Pin Reminder from app: Card > Pin Reminder > Submit.
You can also use ATMs to change your PIN number.
The process to activate your card is easy. You can follow the instructions on the letter attached to your card or alternatively follow these simple steps.